Quality Improvement

Course Description

Students/residents will be able to describe and apply selected quality improvement methods and tools, including use data for quality improvement in patient care.

Course Competency

Demonstrate ability to use quality improvement strategies to solve problems, improve efficiency, reduce cost, increase quality, improve patient safety, or improve patient experience.

Course Objectives

On successful completion of this course, residents will be able to:

• Understand the principles and practice of quality measurement, quality improvement, and process redesign in healthcare and dentistry
• Discuss quality care in dentistry
• Understand and list the elements of the Model for Improvement
• Demonstrate use of the components of a PDSA Cycle
• Identify and evaluate selected core processes of health/oral health care organizations
• Apply organizational problem-solving tools, including root cause analysis
• Redesign workflow
• Apply and track quality measures