Sustainable, Mission-Driven Growth

Overview

To sustain excellence, we are strengthening the foundation. Through strategic investment, operational innovation, and data-informed decisions, we are ensuring long-term vitality and expanding our ability to serve patients, students, and communities.

Strategic Priorities

4.1 – Improve data environment, accuracy, and access

• Define and track KPIs across education, research, and clinical operations 
• Standardize financial dashboards and cost centers 
• Modernize revenue cycle systems 
• Expand clinical revenue through service growth 

5.2 – Improve operational efficiencies

• Implement continuous process improvement (CPI) 
• Reduce redundancies through automation 
• Standardize onboarding and resource access 
• Enhance cross-unit collaboration 

5.3 – Strengthen communication, branding, and marketing

• Implement a comprehensive marketing strategy 
• Expand digital marketing and paid outreach 
• Strengthen clinic website functionality 
• Launch and maintain an institutional intranet